If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Orders are typically delivered within 8-12 working days from the date of purchase, depending on the shipping method and location.

Returns are accepted within 14 days of receiving your order.

-Items must be in their original condition, unworn, and unused*.

-Only unworn and unwashed items are eligible for return*.

- Clothing must be returned with all original tags still attached.

- Items must be returned in their original packaging.

- No makeup, tan, or other substances should be on the clothes.

-Certain products, such as personalized, final sale items or our swim wear are not be eligible for return.

The item(s) must be returned within the 30-day period to qualify for a refund.
If the item is damaged or defective upon arrival.
International returns may take a little longer to process due to customs and shipping times.

1. Email info@alexandraroeldn.com include your reason for returning and order number

2. The customer support team will get back to you within 24-48 hours regarding your return.